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Privacy Policy

Privacy Policy

This Privacy Policy explains how Alteration Artistry handles personal data when you use tipparentmarble.click, contact us, or engage us for tailoring, alteration, remodelling, or upcycling services in Hong Kong.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
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Privacy Contact

Contact Information

Privacy email
team@tipparentmarble.click
Privacy phone
+852 5198 8331
Mailing address
King's Road, Quarry Bay, Quarry Bay, Hong Kong
Privacy contact
Contact Page

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
01

Data We Collect

We may collect contact details, inquiry content, booking information, project preferences, garment and material details, fitting notes, order and payment records, collection details, and communications with us. Where a customer supplies garments or materials for assessment, we may also record information needed to review construction, condition, and suitability for the requested work.

The categories collected depend on whether a person makes an inquiry, books a visit, or places a project order.
02

How We Collect Data

We receive personal data from forms, email, phone calls, workshop visits, and other direct communications. We also generate internal records from consultations, assessments, quotations, approvals, fitting reviews, collection arrangements, and payment processing.

Information is obtained directly from users and from records created during workshop and order handling.
03

Cookie Types

Our site may use essential cookies to support navigation and security, functional cookies to remember basic preferences, and analytics cookies to understand site use in aggregate. Cookies may be session-based or persistent depending on their purpose.

We use only standard website cookies needed for operation, measurement, and preference handling.
04

Cookie Controls

You may manage cookies through your browser or device settings and, where available, through any on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or basic site performance.

Browser settings can limit cookies, but some site functions may not work as intended.

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotations, manage approvals, carry out remodelling or alteration work, arrange fittings and collection, process payments, maintain business records, operate and secure the website, and comply with legal obligations. We may also use data to communicate about a current project or related service issue.

Processing is limited to purposes connected with the website and our alteration services.

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment handling, record management, or other operational functions. We may also share information with workshop or delivery partners when needed to complete a customer request.

Operational recipients are limited to those needed to run the business and complete transactions.

Legal Disclosure

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, enforce our terms, protect our rights, or address fraud, security, or safety concerns.

Disclosure may be required for compliance, recordkeeping, or the protection of legal rights.

Subject to legal limits, you may ask to access, correct, or delete certain personal data, and you may object to or restrict some processing where applicable. If we rely on your consent for a specific activity, you may withdraw it for future processing.

Available rights may vary depending on the nature of the data and applicable law.

Requests should describe the data or activity concerned so we can assess and respond appropriately. If a request cannot be fully granted, we will explain the reason where required by law.

We may need information to verify identity before acting on a request.

We retain personal data for the period necessary to manage inquiries, complete projects, maintain business records, and meet legal or operational requirements. When data is no longer needed, we delete it or anonymise it where practicable.

Records are kept only for as long as needed for service, accounting, dispute handling, or legal compliance.

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We may revise this policy to reflect operational, legal, or technical changes.